Official LETS HELP DIGITALNOOB TO BE A FLIGHT ATTENDANT.Any flight attendants in here
05-14-08, 01:45 AM
#1
Rotary Enthusiast
Thread Starter
Official LETS HELP DIGITALNOOB TO BE A FLIGHT ATTENDANT.Any flight attendants in here
So basically this is the deal:
1. I have been out of the game of pissing people of on the forum.
2. I have a interview on Thursday to be a flight attendant @ Alaska Airlines. I have been preparing myself for the interview, like learned all the cities where this Airlines fly to, between others, like stuff that may happen during the interview.
My question is this, can anyone post more detailed info on stuff that may help me for the interview on Thursday 05-15-2008 ?
So far, I have this:
The following overview is in two parts. The first part is company information that you must be familiar with and that your recruiting team expects you to be familiar with. The second portion is the specific overview of what will take place at the actual Alaska/Horizon interview.
Alaska Airlines/Horizon Airlines
In the seventy years since its inception, Alaska Airlines has grown from a small regional airline to one of the most respected in the nation. Carrying more than 12 million customers per year, Alaska’s route system spans more than 40 cities and three countries. The Alaska Airlines fleet of 102 Boeing jets is one of the youngest among all major airlines. And its reputation for outstanding service consistently earns best U.S. airline recognition from the likes of Travel + Leisure and Condé Nast Traveler magazines.
In order to create a profile and apply for Alaska Airlines jobs online, you will need an email address. If you do not have an email address you can use Yahoo! Mail or Hotmail to sign up for a free account or you can obtain an account from any other internet provider. Alaska encourages all applications to be made online. If you do not have access to a computer to complete the application process, please forward your resume to:
Alaska Airlines Recruitment
PO Box 68900-SEAHE
Seattle, WA 98168
Requirements
REPORTS TO: In-flight Supervisor
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Responsible for preparing the aircraft for passengers
- Greeting passengers, verifying ticket and seating assignments, and carry on baggage stowage and security
- Explain and demonstrate use of safety equipment and procedures
- Prepare and serve meals and beverages, collect money for certain beverages
- Answers questions regarding flight schedules and points out places of interest.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
***Applicants who speak Spanish fluently will be guaranteed the LAX base if they so wish***
- Embody the Alaska Spirit and conducts oneself with Integrity, Resourcefulness, Professionalism and Caring
- Uncompromising dedication to safety
- Able to relocate to any of our flight attendant bases: Los Angeles, Portland, Seattle or Anchorage
- At least 21 years of age and able to serve alcohol
- Able to reach 80 vertical inches with flat feet on the ground and without shoes
- Able to swim 90 feet assisted with a life vest
- Posses a high school diploma or equivalent
- At least 2 years of customer or community service experience
- Non-user of all nicotine products for at least the last six months (requirement may vary depending upon location)
- Flexible to work varied schedules, including nights, weekends, and holidays
- US citizen or registered alien with the legal right to accept employment
- Able to attend 5-6 weeks of unpaid training in Seattle if selected
- Able to demonstrate the physical ability to perform the duties of a flight attendant
- Must possess adaptability to perform a variety of duties, dealing with people, and performing effectively under stress
PHYSICAL REQUIREMENTS
For specific physical requirements, please contact the Recruiter.
As a part of the online registration, you will be asked to submit a cover letter and resume online as well as your personal and contact information. A valid email address is required.
Interview Overview
Once your resume has been submitted and screened and you are selected to interview, you will be contacted by a human resource representative to set up an interview date. All contact with the airline is considered part of your evaluation, so be professional and courteous at all times. In most cases, you will be responsible for your own travel to the interview site.
Upon arrival at the interview site you will be asked to sign in. Always begin making conversation with others and smiling continuously as soon as you arrive. The check in table will be manned by recruiters, so remember to be professional at all times. Shake hands and introduce yourself to the recruiters if possible.
You will be asked to be seated with other applicants until the interview begins. Keep interacting with your group throughout this time. No magazines or cell phones. You are always being observed.
Your group will be called into the main interview area at a specified time. Each recruiter will stand at the podium and introduce him/herself. One recruiter will give the group an Alaska Airlines company and flight attendant career overview as well as show a short film on the company. This will last 20-30 minutes. Make eye contact with the recruiter, smile and appear interested.
A short break will follow. Maintain your professionalism, even in restrooms! Often recruiters posing as applicants will be listening to conversations. Be upbeat and positive to everyone.
Upon return, the seats will be set in a U shape, with the recruiters at a table facing the group. Applicants may be asked to order themselves alphabetically by last name. Interact with the group and smile!
Each applicant will be asked to stand up, spell his/her name, and tell a little about themselves and also to share something unusual about themselves that no one would know. This can be a hobby, an accomplishment; anything you feel would be interesting to the group. Try and think of something unusual if possible to allow you to stand out. Or, each applicant may be asked to share what their first job was.
Listen to each applicant and smile, make eye contact and appear interested in everyone’s speech. The recruiters will be watching you as well as the applicant who is speaking.
OR:
Each applicant will be asked to pull a card from a stack. This card will list a situation-task-action-answer and each applicant will present their card to the group
Next, the group will be broken down into groups of three and given a laminated card with about fifteen words on it. You will be asked to study the card and select three words that you feel are important characteristics of a flight attendant. One person from each group will read the words that are selected. The choices will consist of words like teamwork, motivation, approachability, personality, listener etc.
Each team member will be asked at least one question as to why they chose a certain word, or to explain how the word relates to being a flight attendant. The recruiters will also give you an onboard scenario relating to the word you chose and have you tell them how you would handle it.
After all groups have participated, each applicant will then be given the opportunity to briefly share with the group that you consider to be an accomplishment, and it must be something that is not on your resume.
Think of a personal experience that is important to you in your life. This is your last chance to stand out prior to the selections being made.
Or, each applicant may be asked to briefly tell about one thing that they have never done that they have always wanted to do. (Become a flight attendant cannot be a choice.)
Again, thank you so much for helping me out!
Digitalightkenz
1. I have been out of the game of pissing people of on the forum.
2. I have a interview on Thursday to be a flight attendant @ Alaska Airlines. I have been preparing myself for the interview, like learned all the cities where this Airlines fly to, between others, like stuff that may happen during the interview.
My question is this, can anyone post more detailed info on stuff that may help me for the interview on Thursday 05-15-2008 ?
So far, I have this:
The following overview is in two parts. The first part is company information that you must be familiar with and that your recruiting team expects you to be familiar with. The second portion is the specific overview of what will take place at the actual Alaska/Horizon interview.
Alaska Airlines/Horizon Airlines
In the seventy years since its inception, Alaska Airlines has grown from a small regional airline to one of the most respected in the nation. Carrying more than 12 million customers per year, Alaska’s route system spans more than 40 cities and three countries. The Alaska Airlines fleet of 102 Boeing jets is one of the youngest among all major airlines. And its reputation for outstanding service consistently earns best U.S. airline recognition from the likes of Travel + Leisure and Condé Nast Traveler magazines.
In order to create a profile and apply for Alaska Airlines jobs online, you will need an email address. If you do not have an email address you can use Yahoo! Mail or Hotmail to sign up for a free account or you can obtain an account from any other internet provider. Alaska encourages all applications to be made online. If you do not have access to a computer to complete the application process, please forward your resume to:
Alaska Airlines Recruitment
PO Box 68900-SEAHE
Seattle, WA 98168
Requirements
REPORTS TO: In-flight Supervisor
PRINCIPAL DUTIES & RESPONSIBILITIES:
- Responsible for preparing the aircraft for passengers
- Greeting passengers, verifying ticket and seating assignments, and carry on baggage stowage and security
- Explain and demonstrate use of safety equipment and procedures
- Prepare and serve meals and beverages, collect money for certain beverages
- Answers questions regarding flight schedules and points out places of interest.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
***Applicants who speak Spanish fluently will be guaranteed the LAX base if they so wish***
- Embody the Alaska Spirit and conducts oneself with Integrity, Resourcefulness, Professionalism and Caring
- Uncompromising dedication to safety
- Able to relocate to any of our flight attendant bases: Los Angeles, Portland, Seattle or Anchorage
- At least 21 years of age and able to serve alcohol
- Able to reach 80 vertical inches with flat feet on the ground and without shoes
- Able to swim 90 feet assisted with a life vest
- Posses a high school diploma or equivalent
- At least 2 years of customer or community service experience
- Non-user of all nicotine products for at least the last six months (requirement may vary depending upon location)
- Flexible to work varied schedules, including nights, weekends, and holidays
- US citizen or registered alien with the legal right to accept employment
- Able to attend 5-6 weeks of unpaid training in Seattle if selected
- Able to demonstrate the physical ability to perform the duties of a flight attendant
- Must possess adaptability to perform a variety of duties, dealing with people, and performing effectively under stress
PHYSICAL REQUIREMENTS
For specific physical requirements, please contact the Recruiter.
As a part of the online registration, you will be asked to submit a cover letter and resume online as well as your personal and contact information. A valid email address is required.
Interview Overview
Once your resume has been submitted and screened and you are selected to interview, you will be contacted by a human resource representative to set up an interview date. All contact with the airline is considered part of your evaluation, so be professional and courteous at all times. In most cases, you will be responsible for your own travel to the interview site.
Upon arrival at the interview site you will be asked to sign in. Always begin making conversation with others and smiling continuously as soon as you arrive. The check in table will be manned by recruiters, so remember to be professional at all times. Shake hands and introduce yourself to the recruiters if possible.
You will be asked to be seated with other applicants until the interview begins. Keep interacting with your group throughout this time. No magazines or cell phones. You are always being observed.
Your group will be called into the main interview area at a specified time. Each recruiter will stand at the podium and introduce him/herself. One recruiter will give the group an Alaska Airlines company and flight attendant career overview as well as show a short film on the company. This will last 20-30 minutes. Make eye contact with the recruiter, smile and appear interested.
A short break will follow. Maintain your professionalism, even in restrooms! Often recruiters posing as applicants will be listening to conversations. Be upbeat and positive to everyone.
Upon return, the seats will be set in a U shape, with the recruiters at a table facing the group. Applicants may be asked to order themselves alphabetically by last name. Interact with the group and smile!
Each applicant will be asked to stand up, spell his/her name, and tell a little about themselves and also to share something unusual about themselves that no one would know. This can be a hobby, an accomplishment; anything you feel would be interesting to the group. Try and think of something unusual if possible to allow you to stand out. Or, each applicant may be asked to share what their first job was.
Listen to each applicant and smile, make eye contact and appear interested in everyone’s speech. The recruiters will be watching you as well as the applicant who is speaking.
OR:
Each applicant will be asked to pull a card from a stack. This card will list a situation-task-action-answer and each applicant will present their card to the group
Next, the group will be broken down into groups of three and given a laminated card with about fifteen words on it. You will be asked to study the card and select three words that you feel are important characteristics of a flight attendant. One person from each group will read the words that are selected. The choices will consist of words like teamwork, motivation, approachability, personality, listener etc.
Each team member will be asked at least one question as to why they chose a certain word, or to explain how the word relates to being a flight attendant. The recruiters will also give you an onboard scenario relating to the word you chose and have you tell them how you would handle it.
After all groups have participated, each applicant will then be given the opportunity to briefly share with the group that you consider to be an accomplishment, and it must be something that is not on your resume.
Think of a personal experience that is important to you in your life. This is your last chance to stand out prior to the selections being made.
Or, each applicant may be asked to briefly tell about one thing that they have never done that they have always wanted to do. (Become a flight attendant cannot be a choice.)
Again, thank you so much for helping me out!
Digitalightkenz
05-14-08, 01:46 AM
#2
Rotary Enthusiast
Thread Starter
OR:
Applicants may be asked to participate in a group exercise. This will involve a long piece of paper on the wall, and each group will use the paper to create a new airline, along with name, logo, and what makes the airline special, or stand out. The groups will be given 15 minutes to complete the task. A presentation will follow by each group. Also, each applicant may again be asked to select a card from a stack and answer another situation-task-action-answer question.
Individual questions may be asked. These include:
Where do you see yourself in five years?
How do you handle stress? You may be given a particular stressful scenario and asked how you would handle it.
You will be asked about all of your past jobs, why you left, what you liked or disliked, and why you chose to apply to Alaska or Horizon.
Tell me something that would be challenge to you.
You will be asked questions concerning your understanding of safety.
You will be asked more situational-task-action questions. Always think customer service and safety when answering. If you get stuck, and cannot answer a scenario, tell the recruiter you would always follow all of your training and company policy when solving issues.
What is your best quality, or, what quality do you possess that would make you a good flight attendant?
How do you handle it when you feel overwhelmed?
Do you think you are re-hireable at all of your previous employers?
Can you swim?
How would you describe yourself?
Are you available for training on _________ (specific date may be given)
If a flight attendant on your crew were not performing his/her duties as per regulations, how would handle it?
If you were new to a group and were left out or unwelcome, how would you handle it?
If a passenger became airsick on or near you, how would you handle it?
What is a common misconception people might have of you?
If there were a passenger on board who was a member of our frequent flyer program and he/she appeared intoxicated, yet continued to request more alcohol, how would you handle it?
What do you think are the primary responsibilities of a flight attendant?
Why do you wish to be a Flight Attendant?
Are you willing to relocate?
Are you a non-smoker or have you ceased smoking within the last year? Can you pass a nicotine test?
Next, the recruiters will leave to make the final decisions. You will be left alone with the group of applicants. Be very careful as you are always being listened to. Talk about neutral subjects and be positive.
Next, the recruiters will return and read the names of the applicants selected.
If selected, you have a one on one interview the same day. A final interview will follow in Seattle at a later date.
Final Interview: This will be a more formal interview in that it will consist of only those applicants deemed to be the most competitive from the first interview.
It will be a panel interview with three or four recruiters participating and the applicants will be seated in a U shape. One recruiter will ask the questions while the others mainly observe. One recruiter will sketch some designs on pieces of paper and place them on the wall around the room.
The applicants will be split up into teams of three and given highlighters, then be asked to draw and make a picture out of the design. Make this fun! The more you laugh and interact with your team, the better.
Next the team will be given a piece of paper with the name of a city on it. The team will be asked to relate the picture they drew to the city.
Next the applicants will be given 10 cards with different words on them like:
Security threat, Medical Emergency, Vomit, Rules and Regulations, Fatigue, Intoxicated Passenger, Difficult Co-worker, Erratic Schedule, Years on Reserve, and Low Pay. Then be asked to list them in order from most difficult to handle to least difficult to handle per our group. The group will be why the cards were placed as they were and who out of the group it relates to.
Next, 3 cards from each group will be pulled and each applicant on the team will have to answer individually how they would handle an intoxicated passenger, or what they would do if a co-worker was being difficult, etc.
Nest, there will be questions asked of each applicant including:
If you could use one adjective to describe a difficult co-worker that made them difficult what would it be.
Why do you wish to be a flight attendant for Alaska?
How do you feel about reserve?
What do you consider to be the most challenging part of the flight attendant career?
A short break will follow. Upon return you will be split into groups of two and handed a card.
Each card will involve onboard scenarios and how you would handle them. These will include sick passengers, intoxicated passengers, and other onboard scenarios. Remember to think customer service! Important adjectives to remember when handling onboard issues are professionalism, being discreet, keeping calmness in the cabin and making sure passengers are safe and comfortable.
Applicants who are chosen from the process will be notified the same day.
GOOD LUCK!
www.flightattendantcareer.com kiki@flightattendantcareer.com
Applicants may be asked to participate in a group exercise. This will involve a long piece of paper on the wall, and each group will use the paper to create a new airline, along with name, logo, and what makes the airline special, or stand out. The groups will be given 15 minutes to complete the task. A presentation will follow by each group. Also, each applicant may again be asked to select a card from a stack and answer another situation-task-action-answer question.
Individual questions may be asked. These include:
Where do you see yourself in five years?
How do you handle stress? You may be given a particular stressful scenario and asked how you would handle it.
You will be asked about all of your past jobs, why you left, what you liked or disliked, and why you chose to apply to Alaska or Horizon.
Tell me something that would be challenge to you.
You will be asked questions concerning your understanding of safety.
You will be asked more situational-task-action questions. Always think customer service and safety when answering. If you get stuck, and cannot answer a scenario, tell the recruiter you would always follow all of your training and company policy when solving issues.
What is your best quality, or, what quality do you possess that would make you a good flight attendant?
How do you handle it when you feel overwhelmed?
Do you think you are re-hireable at all of your previous employers?
Can you swim?
How would you describe yourself?
Are you available for training on _________ (specific date may be given)
If a flight attendant on your crew were not performing his/her duties as per regulations, how would handle it?
If you were new to a group and were left out or unwelcome, how would you handle it?
If a passenger became airsick on or near you, how would you handle it?
What is a common misconception people might have of you?
If there were a passenger on board who was a member of our frequent flyer program and he/she appeared intoxicated, yet continued to request more alcohol, how would you handle it?
What do you think are the primary responsibilities of a flight attendant?
Why do you wish to be a Flight Attendant?
Are you willing to relocate?
Are you a non-smoker or have you ceased smoking within the last year? Can you pass a nicotine test?
Next, the recruiters will leave to make the final decisions. You will be left alone with the group of applicants. Be very careful as you are always being listened to. Talk about neutral subjects and be positive.
Next, the recruiters will return and read the names of the applicants selected.
If selected, you have a one on one interview the same day. A final interview will follow in Seattle at a later date.
Final Interview: This will be a more formal interview in that it will consist of only those applicants deemed to be the most competitive from the first interview.
It will be a panel interview with three or four recruiters participating and the applicants will be seated in a U shape. One recruiter will ask the questions while the others mainly observe. One recruiter will sketch some designs on pieces of paper and place them on the wall around the room.
The applicants will be split up into teams of three and given highlighters, then be asked to draw and make a picture out of the design. Make this fun! The more you laugh and interact with your team, the better.
Next the team will be given a piece of paper with the name of a city on it. The team will be asked to relate the picture they drew to the city.
Next the applicants will be given 10 cards with different words on them like:
Security threat, Medical Emergency, Vomit, Rules and Regulations, Fatigue, Intoxicated Passenger, Difficult Co-worker, Erratic Schedule, Years on Reserve, and Low Pay. Then be asked to list them in order from most difficult to handle to least difficult to handle per our group. The group will be why the cards were placed as they were and who out of the group it relates to.
Next, 3 cards from each group will be pulled and each applicant on the team will have to answer individually how they would handle an intoxicated passenger, or what they would do if a co-worker was being difficult, etc.
Nest, there will be questions asked of each applicant including:
If you could use one adjective to describe a difficult co-worker that made them difficult what would it be.
Why do you wish to be a flight attendant for Alaska?
How do you feel about reserve?
What do you consider to be the most challenging part of the flight attendant career?
A short break will follow. Upon return you will be split into groups of two and handed a card.
Each card will involve onboard scenarios and how you would handle them. These will include sick passengers, intoxicated passengers, and other onboard scenarios. Remember to think customer service! Important adjectives to remember when handling onboard issues are professionalism, being discreet, keeping calmness in the cabin and making sure passengers are safe and comfortable.
Applicants who are chosen from the process will be notified the same day.
GOOD LUCK!
www.flightattendantcareer.com kiki@flightattendantcareer.com
05-14-08, 02:40 AM
#4
A.K.A. V.I.P. Mobster
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i don't know about flight attendents, but i applied for Japan Airlines as a CSR and knowing the Airport codes was important.
Also as for any interview, make sure you know some history of the company, they like to know that you have put a lot of effort into finding out about the company.
Just for fun, there's a japanese drama that i recommend called "attention please" where a rocker girl tries to become a flight attendent, I thought it was hilarious.
Also as for any interview, make sure you know some history of the company, they like to know that you have put a lot of effort into finding out about the company.
Just for fun, there's a japanese drama that i recommend called "attention please" where a rocker girl tries to become a flight attendent, I thought it was hilarious.
05-14-08, 02:43 AM
#5
Rotary Enthusiast
Thread Starter
Thanks! Hey Zero, where you at bro? Help a noobie out yah? =-p
ima go to sleep. I will check on this thread at 8 AM. please, if any could help. I would greatly appreciate it!
ima go to sleep. I will check on this thread at 8 AM. please, if any could help. I would greatly appreciate it!
05-14-08, 09:39 AM
#7
Rotary Enthusiast
Thread Starter
Trending Topics
05-14-08, 12:24 PM
#10
There is no way in hell that king noob kennys' brain could take the daily radiation blast.3-1 odds He will be retarded in less that a month on the job. But seriously, why the airline business??!!They are dying fast due to fuel. Look foward to shitty pay and brain damage!!!!!!!
05-14-08, 03:00 PM
#11
How about a cup of RAGE
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i don't know about flight attendents, but i applied for Japan Airlines as a CSR and knowing the Airport codes was important.
Also as for any interview, make sure you know some history of the company, they like to know that you have put a lot of effort into finding out about the company.
Just for fun, there's a japanese drama that i recommend called "attention please" where a rocker girl tries to become a flight attendent, I thought it was hilarious.
Also as for any interview, make sure you know some history of the company, they like to know that you have put a lot of effort into finding out about the company.
Just for fun, there's a japanese drama that i recommend called "attention please" where a rocker girl tries to become a flight attendent, I thought it was hilarious.
05-14-08, 03:53 PM
#12
Rotary Enthusiast
Thread Starter
Basically its 22/hr full time.
Full benefits, full flights. Per Diems
1 dollar 50 cent increase every year.
haha. maybe I will become a little more retarded, but its kinda hard since I am so dumb, I dont think I can get dummer! haha. why the airline business? I don't know, I think that it is exiting to have the possibility of adventure and welcome a lifestyle of on-going change and travel while providing superior level of commited service.
I don't think that airplane business is going down, besides that. It is really really hard to get hired. out of 150 people they choose 8 people.
Ken
Full benefits, full flights. Per Diems
1 dollar 50 cent increase every year.
There is no way in hell that king noob kennys' brain could take the daily radiation blast.3-1 odds He will be retarded in less that a month on the job. But seriously, why the airline business??!!They are dying fast due to fuel. Look foward to shitty pay and brain damage!!!!!!!
I don't think that airplane business is going down, besides that. It is really really hard to get hired. out of 150 people they choose 8 people.
Ken
05-14-08, 03:56 PM
#13
Do you really want to do this, or is this a get rich quick scheme? No seriously, are you trying to pay for school?
Dude, if you want to travel and make decent bank (and be around airplanes), join the Air Force. Seriously. Hell, they even have flight attendants in the Air Force. You travel the world, only have to deal with a few passengers (1-4 star generals), and people won't think you're gay...or more gay. You know what I mean.
Dude, if you want to travel and make decent bank (and be around airplanes), join the Air Force. Seriously. Hell, they even have flight attendants in the Air Force. You travel the world, only have to deal with a few passengers (1-4 star generals), and people won't think you're gay...or more gay. You know what I mean.
05-14-08, 08:18 PM
#15
Turd Ferguson
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who wrote that? too much eye contact is seriously a social no-no. you don't want them to think you're a serial killer.
You should come up with some 1 words that describe you:
Hardworking
Alpha Male
Jackhammer
Merciless
Insatiable
You should come up with some 1 words that describe you:
Hardworking
Alpha Male
Jackhammer
Merciless
Insatiable
Last edited by grimple1; 05-14-08 at 08:27 PM.
05-14-08, 11:36 PM
#18
Rotary Enthusiast
Thread Starter
+ pilots= happiness+ raises+$$$$$$$$$$$+free vies of underneath the cockpit
