So it's been a while since I posted my last rant/rave about XAS. Well I'm here again to say that they suck the biggest **** in the universe. They couldn’t get my car done to save their lives. I was about to go legal on them when they said my car was just about done. They tested it and found the incompetent welder f'ed up my radiator. He welded a bracket to my Koyo only to discover after testing it that he melted the special welds within the radiator that caused the leaking. They then spent 2 1/2 to 3 weeks ripping my radiator apart and figuring out what the hell type of weld is to be used to patch up the mistake. Within this time I was pretty damn patient. Kelly kept giving me run the around though, "Oh yea it will be done soon", "I'll call you today or tomorrow when we get it done". All he cares about is the damn money. He never calls me about any updates. He frankly just doesn’t give a **** about his customer(s). If they ever get this job done I'll be spending $6,000 which I never agreed to in the first place. I never agreed, because I never knew it was going to be that price. **** for that price I'd buy myself a new damn engine with race modifications. If anyone could I'd like you to go to XAS and see the job for yourself and tell me it isn't worth that much. Let me warn you before hand that everything was provided to them besides the SS oil cooler lines, and metal materials. As a matter of fact Kelly told me from his own mouth that material costs were only $1,500. Ok you have to think about labor, though would it really take them this long? Surprisingly enough the best thing that came out of Kelly's mouth is that they weren't going to charge me for their mistake on the radiator. I had to call him on Thursday and ask why he didn’t call about my car being done. He told me he'd call me on Friday now. I was thinking to myself oh gee thanks pal for keeping your word. He also said that he didn’t want the car in his shop for another week. I laughed to myself then and continue this day. They are never going to get that car done. I'm not going to stick around to find out.

Oh and Kelly if you read this don't cry to my mother about it cry to someone who really gives a ****.

 

Hey man sorry to hear about these ********. They will never get any of my business for sure. If Kelly is reading this he should know to never **** with anyone on a forum. For this he will never recieve another rx7. What idiots!

 

$6,000? My ***! I don't care what they have done. You could pick up a F'n badass 2nd gen with a **** ton of goodies/mods/upgrades for less than that! Where do they come up with that cost?! I don't care how legally protected they think they are, the bill, proof of time it took for them to do that, damage to your provided materials, materials cost, and whatever their hourly rate comes out to could no even possibly come close to that amount!

 

did you get a written estimate before the job. If so there's onlly a point above that they can legaly go. Even with a verbal estimate there's a point where they can't go too high.

 

I only received a verbal when I asked for an estimate. I was never contacted when the price of the project went up. If i knew it was going to be that much I would have told them to stop working on it.

 

I would tell them that for the amount they say you owe, the service didnt justify it. tell them youll take em to court if they done lower it to what cork sport would do it for. tell them that this could get really ugly and that all you want done is to get an estimate from another shop or two and thats the price your willing to pay. 6k is absolutely obsurd. A V mount should take like 18 hours at most, which with an $80/hr shop rate is like 1500 bux. And i make them give you a new radiator, since they screwed yours up and ripped it down. Id say it wasnt how it was when you gave it to them and they ruined it. They sound retarded and basically incompetent.

CJG

 

Yea, go get estimates from other shops. get your case ready. Take them to judge judy. As long as you show up prepaired you'll win with her. I was a going to be a law major if you want some help let me know...

 

Thanks everyone for your support. I will be contacting them tomorrow. Hopfully Kelly will be their, then I'll get some more answers.

 

Ya dude, i would streight up refuse to pay even half that amount. in fact i would demand a discount for screwing your stuff up and having it so long.

CJG

 

write them a check and get your car back and cancel nthe check. then the shoe will be on the other foot. you will only be charged the backdraft fee. call your bank and cancel it quick afterwards. they will probably take the check to the bank the second you leave. then they will take you to court and you will have your **** together to stomp them there. also call the BBB (better buisness buero) and make sure to give them your case. alot of people go spend alot of coin and don't even think of calling the BBB to find out if the shop they are going to has major complaints. yeah that rad is probably toast. $6000 wow you could have got a bug into the 10's with that amount of cheese.

 

hay wallyhojo,

your lucky i saw this post. ive bin into the that Xtreme Auto Salon and
o let me say i would not let them tuch my car with a 10foot stick
theres like 1 guy there that clams he has a 3erd Gen but i don't believe him.
anyway thats not relevant. but what is important is that im going to school/collage
to become an automotive technician and ive herd this discussed many many times
well let me ask you this fist did you sign something called a (R.O.)???or like one?
it stands for repair order (legal documentation)if you signed it or something like it your
screwed and will have to pay that amount thats stated. BUT if you didn't your might be Scott free
because heres the the definition form out of my test book sais:

(R.O) A repair order or (RO) is written for every vehicle brought
into the shop for services. Repair order may also be called service
or work orders and contain information or request, and an estimate of
cost of the service and when the services will be completed.

and thats the defection right out of my test book wow 6 grand is
way to much to be speding on just labor and if they fucked up your
radiator they should replace it with a brand new one **** them fixing
its a safety hazard. what if you car overheats in an intersection due to
there shety fix i think they owe you a new one. they should be insured
for this kinda thing at least they should be.

so my suggestion you don't have to if you don't want to. but I suggest you
get a hold of a good layer and explain whats going on. and have them
contact this place and you should have your car back pretty quickly.
and passably free of charge. they shouldn't be doing this 2 you.

 

Yea were looking into a lawyer for this situation. Oh and no i didnt sign anything from them.

 

seeing as you didn't sign anything all they have is their verbal agreement versus yours. They are pretty much screwed then. They did a no no as far as business and legal purposes go. Looks like they may even have a hard enough time charging you for their alleged time put in let alone for costs. Lools like you "should" be able to get out of this thing for "their" cost. Good luck to you. I personally would rather pay a lawyer to ensure I only paid what was due then pay those scam artists. Just the name alone would make that place somewhere I wouldn't do business. Salons by nature are slow and overpriced... And that is "real" salons, not some dumbasses attempt at a creative name... I mean seriously Xtreme Auto Salon?! "Get your hair did while we bend you over for shitty work?!" Sorry, I am just pissed of for you and I am not even out anything.

 

Told you ya shoulda brought it down here :P

But yes, that's shady as crap. I don't understand how people can run a business like that...

 

whats going on with them? did you ever get your car back from them?

 

Nope I still havnt gotten it back yet. The radiator is being worked on by "professionals" at a radiator shop. Hopfully ill have it back really soon. I'm just really dissapointed with XAS and at myself for trusting them.

 

worked on? they owe you a NEW one. man start owning these fools before they pack up and leave. get your car quick. I bet there are enough people to help you out around there. what other jobs are they working on? these guys sound like fuckwads. shady fuckwads at that.

 

I wish i could do something about it. If you have nothing from the shop on paper then your basically screwed. No evidence other than what he/she said won't hold up. It would basically be your word against his/hers. It's one of those lessons learned when you trust someone. Don't deal with a shop that doesnt practice good business ethics. If they don't give you any form of estimate on paper then dont deal with them. What I didn't do was check with the BBB first of all.

I finally got a copy of the bill from them Saturday. What i didnt like when i looked at it was a huge list of jobs done that werent broken down in times. They were all grouped under one time and cost. It's pretty skeptical since maybe a job they did took longer than any other shop would take. Or maybe they just tagged on hours.

 

That's the problem with custom work. There's no such thing as a "book value" for the time stuff takes. How much did all this end up costing you?

 

FYI Guys make sure you get a written estimate before the work begins and ask that any increases must be done in writing, that may mean that you have to go by the shop and see what they want to do & why which could take longer. Communications is allways the best...

Also the BBB is a joke, thoses services are paid for by the members, and if they respond the complaint is dropped..........

Auto customers bill of rights are to be posted in every auto repair shop............

Sorry about your miss hap..........

 

****... If you gave me materials.. I'd make your v-mount for you.. for 1000 flat... 6k is a ripoff

 

oh.. and not to mention.. it'll only take a weekend.... and i wont do it outta my shop.. i'll do it out of my garage just for kicks.. lol

 

Lol, it would have been a good idea to check around other shops first before jumping the gun on this one. EvilEagle is right though it's hard to put a price on custom work. Basically I'll have to take my loses on this one. At least it didnt turn out to be twice as much. Thanks for the input everyone.

My radiator is still at another shop. It's been a while, so it doesnt look like they might be able to fix it. If they arnt and I have to get a new rad. XAS better pay for a new one.

 

Wally... For Christ's sake when are you getting your car back?! All you got to do is say the word and an "anonymous" few go break some legs and twist some wrists to get your car for you... This is plain rediculous... What hacks! F'n up a radiator... How?! Why?! That the shittiest lesson anyone had to learn for themselves or everyone else!