We've been taken for a ride! by FDNewbie
#51
Maybe more action and less judgment would be the best course. It is like you can't relay your opinion on this forum without getting blasted.
Seems like 70% of the conversations on this forum are with people with chips on their shoulders. I don't know about you guys but that is not what I deal with in my day to day world. Then I come on this forum and it is like everything drops 50 IQ points. All the sudden it seems like I am in some internet high school. I am not trying to be judgmental. I am just relaying my observations.
It's all grey to me......
#52
Joined: Aug 2004
Posts: 4,619
Likes: 120
From: Colorado Springs, CO
Not really, it's more like MOST of the people that KNOW how Ramy works have no problem with it. It's the people that DON'T know how he works that complain the most. That's understandable to a point. Here are the facts though...to my knowledge, he has yet to not give someone what they paid for. Yeah it may have taken longer than expected, but **** happens sometimes, that doesn't mean he's skipping out with the money.
OK, one fact haha.
OK, one fact haha.
#53
One point you still cannot ignore is that if you post your ads on a message board, and you are a popular guy, you better find a way to answer. This is a social community so others expect you to respond in a very reasonable time frame. Perhaps a disclaimer should be in order. I can tell he puts a lot of effort in to it but he should give realistic expectations for people who are newcomers and who know nothing but great things told by people on here.
#54
Joined: Aug 2004
Posts: 4,619
Likes: 120
From: Colorado Springs, CO
I understand what you're saying, but look at what you're asking. You say if he's a popular guy...OK that pretty much means that he sells parts to a good portion of this board (if I knew exactly how many I would post that but I don't know), and he IS a popular guy and he DOES sell to many on this board I imagine.
Now, look at what else you asked...he should respond to people. How long would it take you to answer every PM, email and inquiry on not just this forum but his website? Every person that wants a part that may not even exist anymore or people that want something they don't ever intend to buy or can't afford in the first place. He has to respond to every single inquiry in...what timeframe is good for you, a day? 2 days?
I agree, it would be better if he could respond in less time, but sometimes that just isn't possible, even for someone that DOESN'T have as much going on in the rest of his life. That is why he needs help.
So let's try to be reasonable here. Besides, "a reasonable amount of time" is very vague, haha.
If the majority of his customers have great things to say about him, have dealt with him many times, and say they've never been screwed over...and if you don't really hear of anyone getting screwed over except for a few here and there saying he "never" gets back to them or whatever the case may be, then how can you say that he skipped town with a whopping $3000 after making such a good name for himself on these forums. Come on!
No one has faith anymore. I can understand not having faith in someone with a low post count that just joined and he's selling **** for a crazy price, but not having faith in someone that has made a name for himself and doesn't screw people over, THAT'S unreasonable.
Now, look at what else you asked...he should respond to people. How long would it take you to answer every PM, email and inquiry on not just this forum but his website? Every person that wants a part that may not even exist anymore or people that want something they don't ever intend to buy or can't afford in the first place. He has to respond to every single inquiry in...what timeframe is good for you, a day? 2 days?
I agree, it would be better if he could respond in less time, but sometimes that just isn't possible, even for someone that DOESN'T have as much going on in the rest of his life. That is why he needs help.
So let's try to be reasonable here. Besides, "a reasonable amount of time" is very vague, haha.
If the majority of his customers have great things to say about him, have dealt with him many times, and say they've never been screwed over...and if you don't really hear of anyone getting screwed over except for a few here and there saying he "never" gets back to them or whatever the case may be, then how can you say that he skipped town with a whopping $3000 after making such a good name for himself on these forums. Come on!
No one has faith anymore. I can understand not having faith in someone with a low post count that just joined and he's selling **** for a crazy price, but not having faith in someone that has made a name for himself and doesn't screw people over, THAT'S unreasonable.
Last edited by speedjunkie; 10-17-08 at 12:10 AM.
#56
Not to get into his business but the man is obviously busy... google his name and you see activity on various import forums. One man cant be expected to timely supply the tuner community...... patience in all things.
#57
I can tell you that if Ramy has the stuff in stock, he ships out quick. I got my goods in one week if I remember well.
I, as a business owner, try to always advertise and sell what I have in stock, but mine is a different biz. You guys are asking for rare stuff, stuff that takes time to locate. Sometimes **** happens, like customs issues, etc.
From the small ammount of time I've been on the board, the only thing that people complain about FdNewbie Imports, is the time it takes to recieve the goods. However, Ramy's rep is intact as far as I am concerned...not that it matter what I say. Before you buy, make sure you research on the vendor and see if his TA is ok with you.
I, as a business owner, try to always advertise and sell what I have in stock, but mine is a different biz. You guys are asking for rare stuff, stuff that takes time to locate. Sometimes **** happens, like customs issues, etc.
From the small ammount of time I've been on the board, the only thing that people complain about FdNewbie Imports, is the time it takes to recieve the goods. However, Ramy's rep is intact as far as I am concerned...not that it matter what I say. Before you buy, make sure you research on the vendor and see if his TA is ok with you.
#58
Dear FDNewbie Imports Customers,
A quick word about shipping times. While we are committed to doing everything in our power to ensure our customers' orders are placed and shipped with the shortest time frame possible, shipping delays do inevitably occur, well beyond our control. In such cases, customer satisfaction still is and will continue to be our utmost priority. Should you have any issues or concerns regarding shipping times & delays, please let us know, and we will work to resolve them in the best manner possible.
We would also like to share that as we continue to grow and further our experience, we are constantly expanding our contacts, streamlining our process, and improving our shipping times. So please bear with us while we do our best to meet your needs in the best fashion possible.
Lastly, for the few customers who are still awaiting parts from a previous shipment that has yet to arrive, you have my personal guarantee that we of FDNewbie Imports are working around the clock to resolve this matter in the shortest time frame possible, and will do whatever is necessary to ensure your complete and thorough satisfaction in this matter.
Again, thank you for your understanding and patience while we strive to maintain our 100% Customer Satisfaction record!
Sincerely,
Ramy Nasr
FDNewbie Imports, Founder
A quick word about shipping times. While we are committed to doing everything in our power to ensure our customers' orders are placed and shipped with the shortest time frame possible, shipping delays do inevitably occur, well beyond our control. In such cases, customer satisfaction still is and will continue to be our utmost priority. Should you have any issues or concerns regarding shipping times & delays, please let us know, and we will work to resolve them in the best manner possible.
We would also like to share that as we continue to grow and further our experience, we are constantly expanding our contacts, streamlining our process, and improving our shipping times. So please bear with us while we do our best to meet your needs in the best fashion possible.
Lastly, for the few customers who are still awaiting parts from a previous shipment that has yet to arrive, you have my personal guarantee that we of FDNewbie Imports are working around the clock to resolve this matter in the shortest time frame possible, and will do whatever is necessary to ensure your complete and thorough satisfaction in this matter.
Again, thank you for your understanding and patience while we strive to maintain our 100% Customer Satisfaction record!
Sincerely,
Ramy Nasr
FDNewbie Imports, Founder
93RX7-europa, if your goal is to try and get me into jail, good luck; you joined a GB with a Terms of Service that SPECIFICALLY said it would take a while. You joined, which meant you agreed to these terms.
Initially, I was considering a refund, because it has taken longer than expected, and I make every effort to work w/ ppl to reach an amicable solution - despite it being something I don't do on special orders. But after your current behavior (posting threats all over my threads, the bashing, the legal threats, etc), I'm not so inclined to do so. So you're gonna hafta just deal w/ it as is.
The appropriate GB thread has been updated w/ the pertinent info. You can check it for updates. And that's all for now.
~Ramy
To the rest, if you had something good to say, thank you. If you didn't, it's best not to speak ill of ppl you don't even know, esp. when you don't have all the facts. And for the record, I have not, would not, and will not EVER rip off anyone, EVER. I may be poor in time, but def. not poor in morals or ethics.
If you hadn't been ignoring 93RX7-europa's emails, pm's, posts, ect this thread wouldn't have happened. If your too busy to do so, then your too busy to run a business.
Initially, I was considering a refund, because it has taken longer than expected, and I make every effort to work w/ ppl to reach an amicable solution - despite it being something I don't do on special orders. But after your current behavior (posting threats all over my threads, the bashing, the legal threats, etc), I'm not so inclined to do so. So you're gonna hafta just deal w/ it as is.
The appropriate GB thread has been updated w/ the pertinent info. You can check it for updates. And that's all for now.
~Ramy
To the rest, if you had something good to say, thank you. If you didn't, it's best not to speak ill of ppl you don't even know, esp. when you don't have all the facts. And for the record, I have not, would not, and will not EVER rip off anyone, EVER. I may be poor in time, but def. not poor in morals or ethics.
If you hadn't been ignoring 93RX7-europa's emails, pm's, posts, ect this thread wouldn't have happened. If your too busy to do so, then your too busy to run a business.
If I have paid a company to do something and ANYTHING happens in a way I didn't want it to, I have a right as a consumer to speak how I want about that company.
If he's too busy to respond, then hes definitely too busy to run a business. And as he has said, Customer satisfaction is his utmost goal....
#59
i concur ramy is a pos businessman and probably a shady *** person. he repeatedly offers to refund my money but never does when i say yeah refund it. he said he was going to send these ducts that would come in like in a week and its been quite some time now and still nothing. i requested a refund but he pushed saying that no no its already ordered. well ramy stuff gets shipped pretty fast cause they dont use horses anymore and its been quite sometime and nothing yet. if i were you guys on this forum i would just all try to get refunds or start an internet fraud claim and get this guy put in jail for swindle.
#60
I mean ******* seriously, its not like you can walk out on the corner a lo! There's 20 mint
car seats on the corner, or walk into the gas station and Wham! a R-Magic sleak headlight
kit, or walk down the street and Wow! a ******* parts car in a vending machine, we're
dealing with old discontinued cars here you twits, it takes Time to find ****, Ramy
has a life after all and doesn't spend 4am to 10pm searching through junkyards.
People need to stop picking fights with Ramy, anyone who's bought through the guy
knows it takes time to track stuff down. It's worth the wait, I rather wait weeks / months / years or whatever that **** up top said, then pay good money for shitty used parts. For
us importers its hard as it is, without stupid people nagging every moment they think we
can magic **** out of the air......
Go buy hondas, you people make me sick. ~jd
#61
anyhow, shop elsewhere if you dont like the wait - we all know he takes forever... but we do need *communication* from him every so often. I just hope nothing bad is happening to him right now.
#63
#64
im not looking for rare *** parts i just want my order from him completed. he owes me $120 for lagging on shipping which he agreed to pay. he also owes me brake/oil cooler ducts which i could just easily order as it is not a "rare" part but i got it with the group buy. yeah ramy does have a life he probably gets rammed by camel jockeys.. hence the name.
#65
Not to throw salt on an already rediculously large wound but for 1 it doenst take that much effort to give an update... I dont understadn why so many people make excuses for this guy... and for 2 I sent Ramy a CF rear exhaust gaurd for him to have replicated to sell for the community this was almost 2 years ago... Every attempt I have made to contact him and ask him about it has been ignored... I dont care how busy everyone says he is or how hard everyone says he works it just gets to a point of no return and over the past id say 4 months ll seen more and more people very unhappy with Ramy... Not saying he hasnt done this community a great service in the past but maybe its time for him to hang his hat up and focus on the other asspects of his life that are obviously way more important...
Chris
Chris
#66
#67
it be easier to compare the amount of people who are unhappy to the amount of people who are happy to make a determiniation. Then i can hinestly say for certian if it's time for Ramy to hang up his hat and pursue other ventures
Hypothetically (im trying to play devils advocate) I have nothing against ramy and am happpy for all the parts he has supplied us with. If all the issues here were to reach a judge, what do you think he would say ? I dont htink he would side with Ramy bc hes trying to find a cure for AIDS.
Hypothetically (im trying to play devils advocate) I have nothing against ramy and am happpy for all the parts he has supplied us with. If all the issues here were to reach a judge, what do you think he would say ? I dont htink he would side with Ramy bc hes trying to find a cure for AIDS.
#70
I want to get in before the lock.. I sold a lot of parts on this forum over the years, some good transactions, some bad. It is easy to get overwhelmed by MASS amounts of orders at once, and sometimes stuff falls through the cracks. That being said....
A little communication with truthful information goes a LONG way. If you havent shipped the item, say- I haven't shipped the item yet. Provide tracking if it is shipped. Doing what he does (basically selling parts he doesn't yet have) is a very risky venture. I don't know the entire story, nor do I care, honestly. But 5 months is a long time to wait EVEN if the GB stated "a while"... To me a while might only be 1 month.. SO to the OP 5 months might me a lifetime.. You know..
I think a successful buisness needs a good buisness model, or things like this will happen. It takes money to make money. By now Ramy should be pretty sure of what parts sell and what parts do not sell. Import parts that sell on your own dime, then re-sell them.. That way you have all the items at your disposal.. There is a financial risk of course, but it takes $ to make money..
When you run a small buisness your personal life is no-ones problem but your own..
Like I said I have had a few bad transactions, but many more good ones. Personally I considered buying from the GB (which i don't quite understand on a set of used seats, I though GB were more for New or custom parts) but regardless, I wanted the option if putting a set in an FD for my kids to ride.. After being around since early 1997 (before the loss of info), I have learned to wait on GB's until round 2...
To the OP-Hope eveything works out. And just hang in there. I would be upset over $500 as well.
To the seller- Communication is key, takes 2 minutes to write a quick email.. Good luck in your future buisness ventures.
A little communication with truthful information goes a LONG way. If you havent shipped the item, say- I haven't shipped the item yet. Provide tracking if it is shipped. Doing what he does (basically selling parts he doesn't yet have) is a very risky venture. I don't know the entire story, nor do I care, honestly. But 5 months is a long time to wait EVEN if the GB stated "a while"... To me a while might only be 1 month.. SO to the OP 5 months might me a lifetime.. You know..
I think a successful buisness needs a good buisness model, or things like this will happen. It takes money to make money. By now Ramy should be pretty sure of what parts sell and what parts do not sell. Import parts that sell on your own dime, then re-sell them.. That way you have all the items at your disposal.. There is a financial risk of course, but it takes $ to make money..
When you run a small buisness your personal life is no-ones problem but your own..
Like I said I have had a few bad transactions, but many more good ones. Personally I considered buying from the GB (which i don't quite understand on a set of used seats, I though GB were more for New or custom parts) but regardless, I wanted the option if putting a set in an FD for my kids to ride.. After being around since early 1997 (before the loss of info), I have learned to wait on GB's until round 2...
To the OP-Hope eveything works out. And just hang in there. I would be upset over $500 as well.
To the seller- Communication is key, takes 2 minutes to write a quick email.. Good luck in your future buisness ventures.
#72
I think paypal would refund money if the other person doesn't fullfil with the product? They did it once to someone who suckered alot of people out of parts, Dont mean to be an *** though, but i'll give it a fue weeks to see what happens.
#73
I have bought some stuff from Ramy in the past and everything was ok - however I am still waiting for a replacement part for nearly a year now (if not more). You will also see I am interested in another of his group buys, just to say I am positively inclined towards him. However, the most worrying thing here for me is that he has not addressed this post.
#74
hey buying parts over the net/forum is risky period, also history shows that good sellers turn leafs at a drop of a hat remmber SLUSHO AND rotoboy661................good luck to all affected!
#75
Sorry i have to pipe up here.
As a business owner I have several lawyer friends in the US that ive talked to after reading this and all have directed me to the FTC.
The buyers in this group buy do have recourse as they have not recieved anything for their money. they are entitled to make complaints against ramy through his local sheriffs office or police dept to investigate a possible fraud in addition to contacting a lawyer and filing a small claims lawsuit for immediate resolution.
Edit: a fraud complaint does show up on peoples criminal records
As a business owner I have several lawyer friends in the US that ive talked to after reading this and all have directed me to the FTC.
http://www.ftc.gov/bcp/edu/pubs/cons...ts/alt058.shtm
By law, retailers — including e-tailers — are required to ship an order within the time stated on their website (or in their ads) or at the time the order is placed. If a company doesn’t promise a time, it must ship the order within 30 days after receiving it. And if the company is unable to ship within the promised time, it is required to say so and allow the consumer to agree to the delay or to cancel the order and receive a prompt refund.
By law, retailers — including e-tailers — are required to ship an order within the time stated on their website (or in their ads) or at the time the order is placed. If a company doesn’t promise a time, it must ship the order within 30 days after receiving it. And if the company is unable to ship within the promised time, it is required to say so and allow the consumer to agree to the delay or to cancel the order and receive a prompt refund.
Edit: a fraud complaint does show up on peoples criminal records