Mazda dealer said...
#1
Mazda dealer said...
So I called the mazda dealer today to see if he could get me some pillow ball bushing and he said he had no clue what they were, Apperantly they have worked on "quite a few" and then I said mines JDM and he said that "from my experiences no JDM and USDM parts are interchangeable because JDM have differant safety standards and do things different for the euro market". He said I need to order my bushings from Japan or some where else but they will be happy to put them in hahaha, I just need two for now...so is that true about JDM??
#5
I live in campbell river and this was at coast line Mazda and he said he was the parts "manager" haha all I wanted from him was to see how much oem ones would coast do I don't have that damn clunk haha, buddy was like well it probably is more too so we will need the car and go thru it, I also asked him about a seal for my rear turbo where the intake bolts onto because it looks like oil is leaking out of there :S I'll get a pic and show you, he told me good luck finding one, this guy didn't seem to smart
Last edited by powerhour; 08-18-12 at 12:48 AM.
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#8
So I called the mazda dealer today to see if he could get me some pillow ball bushing and he said he had no clue what they were, Apperantly they have worked on "quite a few" and then I said mines JDM and he said that "from my experiences no JDM and USDM parts are interchangeable because JDM have differant safety standards and do things different for the euro market". He said I need to order my bushings from Japan or some where else but they will be happy to put them in hahaha, I just need two for now...so is that true about JDM??
#9
burn him at the stake!
maybe 15 years plus ago when these cars actually commonly saw the dealerships you might get parts guys who actually knew more what the common parts failures were and might have half an idea what the **** you were talking about.. otherwise you might, just might have to give some sort of a description of the part, where it goes and what it does.
Last edited by RotaryEvolution; 08-18-12 at 11:58 AM.
#10
I usually try and get them to pull up the parts diagram and I point at what I want. Then they proceed to argue that I don't need it. If they argue, I assume they should know more than me.
It's not just the Mazda dealer I have problems with. I've rebuilt the front end on two of my Super Duty trucks. The first one, the parts guy looked at me like I'm retarded requesting some specific Orings I needed. The second time I told the guy "I'm doing the front end on an '05 F350" he goes in the back with a bag and comes back within 5 seconds with every single part, no arguing or sighing.
It's weird the difference in service you can get at the same place.
It's not just the Mazda dealer I have problems with. I've rebuilt the front end on two of my Super Duty trucks. The first one, the parts guy looked at me like I'm retarded requesting some specific Orings I needed. The second time I told the guy "I'm doing the front end on an '05 F350" he goes in the back with a bag and comes back within 5 seconds with every single part, no arguing or sighing.
It's weird the difference in service you can get at the same place.
#11
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at the dealership i worked at one of our problems was getting people to come pick up their parts, even AFTER they were paid for!
to the other question, if you walk into the dealership and say you want a bag of **** for an FD, you'll get all the gaskets, hoses and fasteners to pull the turbo off and put it back on.... still.
you order a bag of **** for a millenia S, and you'll get some head scratching, because its been a while, and the bag is worth more than the car, but eventually you'll get a bag of all the junk you need to do the valve cover gaskets.... the supercharger comes off, the millenia is more complex and expensive than the FD
to the other question, if you walk into the dealership and say you want a bag of **** for an FD, you'll get all the gaskets, hoses and fasteners to pull the turbo off and put it back on.... still.
you order a bag of **** for a millenia S, and you'll get some head scratching, because its been a while, and the bag is worth more than the car, but eventually you'll get a bag of all the junk you need to do the valve cover gaskets.... the supercharger comes off, the millenia is more complex and expensive than the FD
#12
Buddy at the dealership said he knows rx7s and has worked on them, he said he knew what gasket I was talking about but said it will be hard to find, I just asked him if they could get me parts I wanted to know how much it would be from Mazda, and I explanes all the parts to him
#14
at the dealership i worked at one of our problems was getting people to come pick up their parts, even AFTER they were paid for!
to the other question, if you walk into the dealership and say you want a bag of **** for an FD, you'll get all the gaskets, hoses and fasteners to pull the turbo off and put it back on.... still.
you order a bag of **** for a millenia S, and you'll get some head scratching, because its been a while, and the bag is worth more than the car, but eventually you'll get a bag of all the junk you need to do the valve cover gaskets.... the supercharger comes off, the millenia is more complex and expensive than the FD
to the other question, if you walk into the dealership and say you want a bag of **** for an FD, you'll get all the gaskets, hoses and fasteners to pull the turbo off and put it back on.... still.
you order a bag of **** for a millenia S, and you'll get some head scratching, because its been a while, and the bag is worth more than the car, but eventually you'll get a bag of all the junk you need to do the valve cover gaskets.... the supercharger comes off, the millenia is more complex and expensive than the FD
point is, if you walk up to some random parts guy and ask for something that is a generic title you will get all sorts of responses. if you narrow down your description like if you were actually typing it into google you might get a better response: " i need the pillow ball mounts for the tops of my struts, not the whole struts.". a little more to the point and gives at least an area to look.
working at the dealer you may have terms for certain things, not everyone is going to know what you're talking about so you always have to be prepared to be a little more in depth even when you're talking to the same old drunk guy who can read what you want before you even get to the counter.
Last edited by RotaryEvolution; 08-18-12 at 10:56 PM.
#17
So I called the mazda dealer today to see if he could get me some pillow ball bushing and he said he had no clue what they were, Apperantly they have worked on "quite a few" and then I said mines JDM and he said that "from my experiences no JDM and USDM parts are interchangeable because JDM have differant safety standards and do things different for the euro market". He said I need to order my bushings from Japan or some where else but they will be happy to put them in hahaha, I just need two for now...so is that true about JDM??
#18
Karack - Dealerships didn't know how to work on these cars when they came out. If you want to pretend that isn't true, by all means be my guest.
Since I'm not the only one mentioning he should find someone else to work on the car, it is fairly safe advice...well except for the "Rotary Only Shops" that miss deadlines, complain about customers, etc. Know any of those?
Since I'm not the only one mentioning he should find someone else to work on the car, it is fairly safe advice...well except for the "Rotary Only Shops" that miss deadlines, complain about customers, etc. Know any of those?
#19
When I talked the Mazda I just wanted to know about parts and if they have ever seen or even worked on one, I'm never going to take my car there, just was hoping they would have some experience but from the sounds of it I think not. The closest place for me to take my car would be in Vancouver some where (forget the name) I live central Vancouver island and that's about 4 or so hours toget to van. I'm no rotary wiz but I know how to pull a wrench haha. But my drive way and road is pretty much a 45 degree slop haha give or take a few degrees. I'm still trying to learn as much as i can about these awesome cars
Last edited by powerhour; 08-19-12 at 07:12 PM.
#20
FD01-26-220 Give them that part number and tell them you need 6. Then see what their price is. The call Ray Crowe and get a good deal on them. Dealerships for the most part know nothing about our cars.
#23
Karack - Dealerships didn't know how to work on these cars when they came out. If you want to pretend that isn't true, by all means be my guest.
Since I'm not the only one mentioning he should find someone else to work on the car, it is fairly safe advice...well except for the "Rotary Only Shops" that miss deadlines, complain about customers, etc. Know any of those?
Since I'm not the only one mentioning he should find someone else to work on the car, it is fairly safe advice...well except for the "Rotary Only Shops" that miss deadlines, complain about customers, etc. Know any of those?
Last edited by RotaryEvolution; 08-20-12 at 03:49 AM.
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