If you don't go after him to at least replace the damaged rotor you're a fool. I wouldn't let anyone get away with doing this to my car. IMO, if a guy wants to do the right thing and fix what he fucked up I'll be cooperative and try to keep the cost down as much as possible without compromising my car. On the other-hand, if he tries to pull some bullshit like this I'll take him for every ******* penny I can squeeze out of his lame *** just to teach him a lesson.

 

Na hes Kens a good guy,
just **** slips.
now it being the new employees "fault"
its still on Kens shoulders as he fired the dumbass and basically doesn't want people like that representing his shop.

and he's not being a dink about it, he will machine them.
Now if your questioning his experience you guys are all idiots. I know this because he's helped lots of my friends with their track cars. and has worked on a countless ammount of my cars with no problem.
maybe his judgement on that particular employee yes.

 

If the rotors are brand new, meaning just recently then the 1 bad rotor should be replaced. If it has to be machined too much than you will not have an even brake system on the car anymore. Meaning that you will have the one brandnew rotor with full thickness able to dissapate heat effectively therfore able to stop better. Then there will be the heavily machined brake rotor that will not dissapate heat as well therefore not stopping effectively.

It's not a big deal that the owner hired someone that did not live up to their claim as a good mechanic. These things happen and alot of these guys talk a mean game but either lack the experience or just are not cut out for the type of work.

The big thing is that the owner now has an opportunity to do the "Right" thing and make it right. It's a very simple decision to make. It's a "No Brainer" when your in that type of business. Reputation is everything. A shop with integrity is a shop that people will flock to .
Word of something like this getting out and the owner does not do the right thing will cost him 100 times the cost of just taking care of the matter.

If the E-brake was not adjusted properly on an : Inspection", then that was another mishap.

When I was a Service Manager I would view this as an "Opportunity", not a problem. Meaning it is a chance to show what kind of shop we were. Taking responibility and doing what it took to correct the situation. A "Win", "Win" situation!

 

+1 Doctor.
I couldn't have said it better.
You get big shots at every shop.
but he had fairly good references, and well he couldn't get brake pads on the right way? LOL ****** people now a days

The Ebrake was siezed so the Owner Disconnected it.
and clearly said "It will break if its on, and when you come back I'll have to fix it"

Remember this car is un registrable so no one can even drive it, it shouldn't be a big deal with the e-brake!!

 

Like I said in the beggining. A new rotor and new pads are required to remedy the situation. One pad is destroyed becuase the backing plate is damaged. It will NEVER sit correctly. The rotor should not be turned, it should be replaced. Since the car owner says it was a new rotor, I wouldn't accept anything less than a new rotor were it my car.
For what its worth, my father was a truck mechanic for years, and one of the other mechanics did this same thing on a large truck. The shop ate the cost of the new rotor and a new set of pads, and customer was satisfied enough that he continued to bring his trucks in for service. Understandably, he always requested ANY other person to do the work. If I was the shop owner, I would have not hesitated to have the car towed back, and replaced the rotor and pads while appologising profusely (Kissing ***). I probably would have offered a discount on future services, or free oil changes for a year, just to remedy the situation and keep the customer happy.

 

no one is doubting the owners ability. but as such being the owner/operator if any mechanic that works for him and messes anything up it is just like he did the brake job and messed up his self. and should do whats what is right to fix this really big mistake regardless if the vehicle is road worthy or not i hope if i ever bring any of my cars street legal or not and the place messes up that bad i would expect if not demand that it be fix right or they would loose much more business than mine. i would go to the local bbb call the police and take it to extremes if i had to.

bottom line is his guy messed up thats just like the owner messing up due to the fact that he hired him. there fore the owner messed up so he should fix it regardless if he fired the guy or not. OWN UP AND GET YOUR STUFF STRAIGHT GET HIM NEW ROTORS AND BRAKES AND YOU WILL GAIN MORE BUSINESS FOR DOING THE RIGHT THING. so people

 

i would not judge the shop owners skill thats for shure. he is 89 and still does his job. he is good and yes the brake pad is scored on the side that was facing the rotor...its all purple and **** from the heat. i would prefer new rotors but by the sound of it its not going to happen that way. as long as something gets done i guess....

 

baggers cant be choosers

 

WOOW, wrong attitude, your not begging. You can choose. If the rotor turned purple then the rotor is bad. THat means the metal is fatigued and prone to cracking now, no amount of turning will fix that. Dont be a putz and let this guy take you for a job they messed up. To many shops get away with this crap as it is. Dont become another victim. Grab up your ***** and get your car fixed right. I mean look at the way your talking here, beggars cant be choosers? whos begging? He should be begging to keep you as a custo. Know your roll man. dont get punked by some old dude.

 

it wasnt the rotor that was purple the back of the pad was purple because it was meal on metal friction. i dont want to **** people off. idn about the pad turning purple that sounds like a safty hazard but turning the rotors is ok...i guess...i dont really have a choice

 

This thread is going nowhere so it is closed!