Good Day for RX owners in Memphis TN area
10-21-04 | 03:21 PM
#1
Thread Starter
Full Member
Joined: Jun 2004
Posts: 54
Likes: 0
From: Memphis TN
Good Day for RX owners in Memphis TN area
If you have lived in memephis tn and know anything about RX-7's then you have probably heard the name Mike Wiggins, or RX-7 heaven ( rx7heaven.com ). Well, he is back in memphis and is working a deal now with a man that has thousands of early Rx parts for sale but no website to sell them on...pretty much this means anything you want, is back in memphis.....its a very very good day
10-21-04 | 04:21 PM
#3
Senior Member
Joined: Jun 2002
Posts: 558
Likes: 0
From: Minnesota
Say good bye to ever seeing a first gen in a junkyard again.
In Minnesota, rx7 heaven buys all the first gens from almost every junkyard around. I havent seen any (although my trips to the junkyard are few and far between) and I have only heard of 1 junkyard that used to have 2 there, but im sure there gone by now.
In Minnesota, rx7 heaven buys all the first gens from almost every junkyard around. I havent seen any (although my trips to the junkyard are few and far between) and I have only heard of 1 junkyard that used to have 2 there, but im sure there gone by now.
10-22-04 | 02:59 AM
#5
Leave A Message
Joined: Sep 2003
Posts: 1,454
Likes: 1
From: MN
Yes it is quite sad, the owner is a dick also. He won't give you any answers mechanically related unless you shove money in his mouth. I did enjoy listening to him pull prices out of his *** that were just insane for random parts.
10-22-04 | 10:12 AM
#7
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Full Member
Joined: Jun 2004
Posts: 54
Likes: 0
From: Memphis TN
Gavin, Mike treated me very respectfully and answerd all of my questions with no talk of money, the man was very helpful and very nice, and yes there is a website RX7Heaven.com Mike has owned a shop in MN, he has been here in memphis for 35 years and in Missouri for the past 2 years. Im not sure about whatyour talkin about gavin, but maybe its someone completely different.
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11-04-14 | 06:28 AM
#8
Newbie
Joined: Aug 2004
Posts: 1
Likes: 0
From: Germantown, TN
Ripoff mike wiggins/ mike wiggins car center/ memphis, tennessee
CAUTION- I WILL NEVER USE MIKE WIGGINS AGAIN!!!!!!!!!!!!!!!!!!!!!!
RIPPED OFF BY MIKE WIGGINS -
MIKE WIGGINS CAR CARE CENTER- MEMPHIS, TENNESSEE
DO NOT USE MIKE WIGGINS.... HE STOLE MULtIPLE PARTS OFF MY CAR AND DID SORRY REPAIR WORK ON MY CAR....
=========================================
Chuck Degan
MEMPHIS, TN 38139
October 31, 2014
Mr. Mike Wiggins
C/o Mike Wiggins Car Care Center
5075 Whitten Road
Suite 103
Memphis, TN 38134
Sent via registered mail
Mr. Wiggins:
On or about Wednesday July 2, 2014, you accepted my car, a 1984 Mazda Rx7, for repair. You saw pictures of it before you requested to repair it. In fact, you begged for my car and business as you said your men “needed the work” and you could repair it. My attorney’s office, State Farm and I requested on several occasions an estimate from you for the damage(s). You stated you were unable to assemble this estimate because you were so busy but you would “get to it tonight”. Day after day we heard this same response. Finally, after approximately a week of requests from my attorney’s office, you finally submitted your estimate.
Approximately on or about August 11, 2014, I received a check from the insurance company, which at that time, you were paid in full (over $2500) for the amount you deemed required for your services. You accompanied me to Regions Bank on Covington Pike in Bartlett, at which time you were paid in cash as you requested, as you did not have the funds to purchase needed parts.
When you began repairing the car, I did not “hound” you as to when the car would be completed even though my rental car had been relinquished to the rental car agency. You did finally provide your own self-imposed completion dates. Week after week you text messaged me to denote the car would be ready for pick up that coming Friday or Saturday afternoon, but each of those dates came and went without the car’s completion. At one date, you called me and told me you had to go to Arkansas to purchase another car to complete my car. You stated you were leaving on one Monday but actually did not go until a week later because you did not have the funds to purchase said car despite I had recently paid you thousands of dollars. To me, your shop looks like a Ponzi scheme-.
Finally you called to say that the car would be ready “tomorrow”, October 22, 2014. I made arrangements for a ride to your shop on the morning of Wednesday, October 22. I picked up the car and drove it, per your recommendation, for a test drive to see how it was functioning. I drove the car to the nearest BP gas station on Covington Pike at Elmore Road (as the car mysteriously had gone from ¾ of a full tank to empty) and I then returned to your shop. I told you the car was idling too high (1500 RPM and normal is 800-1000) and there were several other issues. You told me to bring the car back the following week of October 30th and you would address the issues. I have since brought the car back on three (3) occasions and you claimed you are too swamped to deal with my car. Most recently, returned the car on October 31 as per your request and you would complete my car. I returned at the prescribed time of 9 AM on October 31, and brought you a “punch list” of approximately 12 items and the key to my car, which you placed on you desk. All I received on this date was a good tongue-lashing and good unprovoked cussing from you!
One of several of the items that needed to be addressed was the push button lock on the driver’s side door as it went well below door panel when depressed. I showed you that the door lock, when locked is below the top of the door panel, making it
impossible to grasp and to unlock the door from inside once the door is locked. My concern was being trapped in a fiery crash and unable to exit the car. You said there was “no adjustment” to the door lock ****. I told you there was the plastic door lock twisted onto a threaded rod allowing the lock to project above the top of the door panel when properly installed. Why you took this panel off is beyond me, as this side of the car was not damaged.
When I removed the door panel and tried to show you there was an adjustment, You threw up your bands refused to look at the locking assembly and just turned and walked off yelling profanity as you walked off, “Get your GODDAM **** off my lot” and “I lost $500 on this deal.” (Videoed on my iphone)
In short, I have employed your services several times during the past 21 years. You have rebuilt three (3) engines for me. I have spent thousands of dollars with you and your company. I have followed you from relocation to relocation because you were good. I have recommended you to many other Mazda owners. Until this date I have been satisfied with your work even though you broke my cruise control and you told me you would make good on it. Thus far, you have not replaced the cruise control like you said you would despite the fact I have asked you about it on a few
occasions. You have therefore rendered my cruise control inoperable. I have just recently noticed when looking under the car that you or your employees have secured the rubber dam under the car with tie wraps (zip ties) rather than obtaining the proper mounting bracket and securing the air dam (front spoiler) with the proper bracket and screws as designed and prescribed by the manufacturer. Once again, this shoddy type of repair is totally unacceptable and inexcusable.
Until this point, I have bent over backwards trying to get my car repaired completely as you denoted you would. You have refused to cooperate in every form and fashion. I have rearranged my schedule on several occasions and inconvenienced others for their car, or a ride to/from your shop. You now have failed to perform and refuse to complete the repairs.
NOW, I am gravely concerned as the items that do not work, as many are safety issues, you are not willing to address or repair as follow:
1. *HORN does nNO LONGER works, (driving a car in Memphis without a horn does not work). I can hear power to the relay under the dash but the horn remains inoperable.). Fuse was checked and ok.
2. Air conditioner compressor does NOT work, car does NOT cool off. System does not work. FUSE checkedd and ok.
3. Bolt for right fender at door jam missing.
4. *Oil pressure indicator in instrument cluster is NOT working. (Critical for this car’s operation as oil is used to make the seal on the apex rotor.)
5. *Temperature bulb on top of radiator has been disconnected.
6. *Red warning “ADD COOLANT” light remains illuminated at all times on instrument cluster despite the coolant and reservoirs are full.
7. *Right turn signal flashes rapidly denoting that the right turn signal system is not functioning properly. When checked the front right two turn signals do not illuminated when selected.
8. *Headlights are aiming down when selected. Beams need to be adjusted upward
9. *Windshield wiper reservoir has been completely removed (stolen) from the car.
10. *Car idles at 1600-1700 RM. Normal is 800-1000 RPM.
11. Hood is not aligned properly on the Leading (front) edge of the car as well as the trailing edge. Hood does not “seat” properly at latch.
12. Something is rubbing in the front right wheel well that I cannot find.
13. Paint is chipped at the leading edge of the hood from improper alignment and your team’s opening and closing. You told me you would fix that as well.
14. The hood just above the right headlight is bent.
15. Plastic on door pocket on driver’s side door panel is now broken.
16. AIR DAM/ spoiler under front bumper has been secured with black tie wraps instead of the proper mounting bracket(s) and screws (or nuts and bolts). Over time these straps will fail.
17. Screws are missing from the driver side arm rest.
18. Bolts to the rear edge of the metal piEce between headlights - all bolts are missing that secures it insIde hood compartment.
By not addressing these safety items (asterisks – bold faced) you have placed me under undue stress and compromised my safety.
In closing, I have REPEATEDLY reached out to you on several occasions via your preferred method - texting and then via your phone (which has had a full mailbox for over a week) to have these repairs accomplished. You refuse to answer your phone or return text or contact me via email. All I have received in trying to accomplish is to have this list addressed and my car repaired instead all I receive is a cussing and complete apathy for a job for which I have already paid in full. I am hereby putting you on notice that I will be taking my car to reputable Mazda dealers in the local area to obtain estimates to complete the job for which I have already paid you.
This letter will serve as an official instrument of communication denoting concerns and lack of performance and proper repair on your part. With the 3 1/2 months you had the car, I expected a better job than what your have returned to me.
Respectfully submitted,
Chuck Degan
crd5819@aol.com is now the only method of communication
RIPPED OFF BY MIKE WIGGINS -
MIKE WIGGINS CAR CARE CENTER- MEMPHIS, TENNESSEE
DO NOT USE MIKE WIGGINS.... HE STOLE MULtIPLE PARTS OFF MY CAR AND DID SORRY REPAIR WORK ON MY CAR....
=========================================
Chuck Degan
MEMPHIS, TN 38139
October 31, 2014
Mr. Mike Wiggins
C/o Mike Wiggins Car Care Center
5075 Whitten Road
Suite 103
Memphis, TN 38134
Sent via registered mail
Mr. Wiggins:
On or about Wednesday July 2, 2014, you accepted my car, a 1984 Mazda Rx7, for repair. You saw pictures of it before you requested to repair it. In fact, you begged for my car and business as you said your men “needed the work” and you could repair it. My attorney’s office, State Farm and I requested on several occasions an estimate from you for the damage(s). You stated you were unable to assemble this estimate because you were so busy but you would “get to it tonight”. Day after day we heard this same response. Finally, after approximately a week of requests from my attorney’s office, you finally submitted your estimate.
Approximately on or about August 11, 2014, I received a check from the insurance company, which at that time, you were paid in full (over $2500) for the amount you deemed required for your services. You accompanied me to Regions Bank on Covington Pike in Bartlett, at which time you were paid in cash as you requested, as you did not have the funds to purchase needed parts.
When you began repairing the car, I did not “hound” you as to when the car would be completed even though my rental car had been relinquished to the rental car agency. You did finally provide your own self-imposed completion dates. Week after week you text messaged me to denote the car would be ready for pick up that coming Friday or Saturday afternoon, but each of those dates came and went without the car’s completion. At one date, you called me and told me you had to go to Arkansas to purchase another car to complete my car. You stated you were leaving on one Monday but actually did not go until a week later because you did not have the funds to purchase said car despite I had recently paid you thousands of dollars. To me, your shop looks like a Ponzi scheme-.
Finally you called to say that the car would be ready “tomorrow”, October 22, 2014. I made arrangements for a ride to your shop on the morning of Wednesday, October 22. I picked up the car and drove it, per your recommendation, for a test drive to see how it was functioning. I drove the car to the nearest BP gas station on Covington Pike at Elmore Road (as the car mysteriously had gone from ¾ of a full tank to empty) and I then returned to your shop. I told you the car was idling too high (1500 RPM and normal is 800-1000) and there were several other issues. You told me to bring the car back the following week of October 30th and you would address the issues. I have since brought the car back on three (3) occasions and you claimed you are too swamped to deal with my car. Most recently, returned the car on October 31 as per your request and you would complete my car. I returned at the prescribed time of 9 AM on October 31, and brought you a “punch list” of approximately 12 items and the key to my car, which you placed on you desk. All I received on this date was a good tongue-lashing and good unprovoked cussing from you!
One of several of the items that needed to be addressed was the push button lock on the driver’s side door as it went well below door panel when depressed. I showed you that the door lock, when locked is below the top of the door panel, making it
impossible to grasp and to unlock the door from inside once the door is locked. My concern was being trapped in a fiery crash and unable to exit the car. You said there was “no adjustment” to the door lock ****. I told you there was the plastic door lock twisted onto a threaded rod allowing the lock to project above the top of the door panel when properly installed. Why you took this panel off is beyond me, as this side of the car was not damaged.
When I removed the door panel and tried to show you there was an adjustment, You threw up your bands refused to look at the locking assembly and just turned and walked off yelling profanity as you walked off, “Get your GODDAM **** off my lot” and “I lost $500 on this deal.” (Videoed on my iphone)
In short, I have employed your services several times during the past 21 years. You have rebuilt three (3) engines for me. I have spent thousands of dollars with you and your company. I have followed you from relocation to relocation because you were good. I have recommended you to many other Mazda owners. Until this date I have been satisfied with your work even though you broke my cruise control and you told me you would make good on it. Thus far, you have not replaced the cruise control like you said you would despite the fact I have asked you about it on a few
occasions. You have therefore rendered my cruise control inoperable. I have just recently noticed when looking under the car that you or your employees have secured the rubber dam under the car with tie wraps (zip ties) rather than obtaining the proper mounting bracket and securing the air dam (front spoiler) with the proper bracket and screws as designed and prescribed by the manufacturer. Once again, this shoddy type of repair is totally unacceptable and inexcusable.
Until this point, I have bent over backwards trying to get my car repaired completely as you denoted you would. You have refused to cooperate in every form and fashion. I have rearranged my schedule on several occasions and inconvenienced others for their car, or a ride to/from your shop. You now have failed to perform and refuse to complete the repairs.
NOW, I am gravely concerned as the items that do not work, as many are safety issues, you are not willing to address or repair as follow:
1. *HORN does nNO LONGER works, (driving a car in Memphis without a horn does not work). I can hear power to the relay under the dash but the horn remains inoperable.). Fuse was checked and ok.
2. Air conditioner compressor does NOT work, car does NOT cool off. System does not work. FUSE checkedd and ok.
3. Bolt for right fender at door jam missing.
4. *Oil pressure indicator in instrument cluster is NOT working. (Critical for this car’s operation as oil is used to make the seal on the apex rotor.)
5. *Temperature bulb on top of radiator has been disconnected.
6. *Red warning “ADD COOLANT” light remains illuminated at all times on instrument cluster despite the coolant and reservoirs are full.
7. *Right turn signal flashes rapidly denoting that the right turn signal system is not functioning properly. When checked the front right two turn signals do not illuminated when selected.
8. *Headlights are aiming down when selected. Beams need to be adjusted upward
9. *Windshield wiper reservoir has been completely removed (stolen) from the car.
10. *Car idles at 1600-1700 RM. Normal is 800-1000 RPM.
11. Hood is not aligned properly on the Leading (front) edge of the car as well as the trailing edge. Hood does not “seat” properly at latch.
12. Something is rubbing in the front right wheel well that I cannot find.
13. Paint is chipped at the leading edge of the hood from improper alignment and your team’s opening and closing. You told me you would fix that as well.
14. The hood just above the right headlight is bent.
15. Plastic on door pocket on driver’s side door panel is now broken.
16. AIR DAM/ spoiler under front bumper has been secured with black tie wraps instead of the proper mounting bracket(s) and screws (or nuts and bolts). Over time these straps will fail.
17. Screws are missing from the driver side arm rest.
18. Bolts to the rear edge of the metal piEce between headlights - all bolts are missing that secures it insIde hood compartment.
By not addressing these safety items (asterisks – bold faced) you have placed me under undue stress and compromised my safety.
In closing, I have REPEATEDLY reached out to you on several occasions via your preferred method - texting and then via your phone (which has had a full mailbox for over a week) to have these repairs accomplished. You refuse to answer your phone or return text or contact me via email. All I have received in trying to accomplish is to have this list addressed and my car repaired instead all I receive is a cussing and complete apathy for a job for which I have already paid in full. I am hereby putting you on notice that I will be taking my car to reputable Mazda dealers in the local area to obtain estimates to complete the job for which I have already paid you.
This letter will serve as an official instrument of communication denoting concerns and lack of performance and proper repair on your part. With the 3 1/2 months you had the car, I expected a better job than what your have returned to me.
Respectfully submitted,
Chuck Degan
crd5819@aol.com is now the only method of communication
11-04-14 | 07:51 AM
#9
Chuck,
A damning indictment indeed that clearly rings with much truth.
But shouldn't this be posted in the appropriate forum.
And it casts some serious questions when somebody joined in 2004 and has only posted this one message over an entire decade??????
Jim
A damning indictment indeed that clearly rings with much truth.
But shouldn't this be posted in the appropriate forum.
And it casts some serious questions when somebody joined in 2004 and has only posted this one message over an entire decade??????
Jim
11-04-14 | 06:46 PM
#10
I have a rotary addiction
iTrader: (18)
Joined: Jun 2006
Posts: 4,815
Likes: 24
From: Columbia, Tennessee
That is strange...
Hopefully this guy is a positive member of our community. If not he will surely go out of business. He needs to remember that we dont need him and can take care of ourselves so he needs to bring something special to the table to earn our business.
Hopefully this guy is a positive member of our community. If not he will surely go out of business. He needs to remember that we dont need him and can take care of ourselves so he needs to bring something special to the table to earn our business.
11-04-14 | 08:10 PM
#11
rxheaven.com brings up a site about Birmingham Chauffeurs (????)
There is a rxheaven in New Zealand : RX7 Heaven - NZ's leading performance rotary shop
Car Talk has Rx7 Heaven in Memphis rated 5 out of 5 stars on two reviews, one from 2000, one from 2002.
Following any links brings me back to the Chauffeurs site.
I have no opinion as I have no real information.
There is a rxheaven in New Zealand : RX7 Heaven - NZ's leading performance rotary shop
Car Talk has Rx7 Heaven in Memphis rated 5 out of 5 stars on two reviews, one from 2000, one from 2002.
Following any links brings me back to the Chauffeurs site.
I have no opinion as I have no real information.
11-04-14 | 08:34 PM
#12
Chuck,
Couldn't tell what was done to your car and why. I don't know the situation and it sounds like you have some legitimate complaints. My only thought is, it sounds like there is nothing ANYONE could have done to satisfy you completely. This kind of repair work by a true pro is expensive. Perhaps part of the blame lies with you for selecting the wrong people for the job based on price. Best of luck with yours and i hope you get it all sorted out.
Couldn't tell what was done to your car and why. I don't know the situation and it sounds like you have some legitimate complaints. My only thought is, it sounds like there is nothing ANYONE could have done to satisfy you completely. This kind of repair work by a true pro is expensive. Perhaps part of the blame lies with you for selecting the wrong people for the job based on price. Best of luck with yours and i hope you get it all sorted out.
11-04-14 | 09:14 PM
#13
Senior Member
Joined: Jul 2007
Posts: 363
Likes: 7
From: Worcester, UK. Ex-NZ
5. *Temperature bulb on top of radiator has been disconnected.
6. *Red warning “ADD COOLANT” light remains illuminated at all times on instrument cluster despite the coolant and reservoirs are full.
6. *Red warning “ADD COOLANT” light remains illuminated at all times on instrument cluster despite the coolant and reservoirs are full.
12-26-14 | 01:49 AM
#15
Can Post Only in New Member Section
Joined: Dec 2014
Posts: 2
Likes: 0
From: Memphis, Tn
Hello Everyone... First let me say I apologize for this being posted and wasting your time. I am the original founder of RX7 Heaven which was a very successful business during my racing days in SCCA and IMSA and Spec Miata. I serviced thousands of MAZDAS for years and still drive them to this day.
this is the short version of what really happened:
MR DEGAN brought me his totaled our rx7 to repair the body damaged. He received a check from State Farm for $3500. In an effort to help we agreed to repair the car
for $2000 which we did.. Degan did not have a bank account and ask me to take the check and cash it and give him the difference. We gave him $1440 back and repaired the car. Mr Degan is a convicted felon, served prison time for stealing firearms and has to report to a probation officer monthly, his own mother has a restraining order of protection, he uses 3 different social security #s and has been arrested 3 times this year. You can verify all of this by google search and background check or call me at 901-486-8011 and I'll send you copies of it.
Again please accept my apology for having to post a rebuttal as I am sure you understand it is important the truth is known.
I will share any and all information about this person... We have sued Mr Degan and filed a restraing order as well. We will be going to court Jan 5 to try to stop this insanity.
My email is moresuntogo@gmail.com if you want pictures, files or proof..
Have a great New Year !!
Michael,
this is the short version of what really happened:
MR DEGAN brought me his totaled our rx7 to repair the body damaged. He received a check from State Farm for $3500. In an effort to help we agreed to repair the car
for $2000 which we did.. Degan did not have a bank account and ask me to take the check and cash it and give him the difference. We gave him $1440 back and repaired the car. Mr Degan is a convicted felon, served prison time for stealing firearms and has to report to a probation officer monthly, his own mother has a restraining order of protection, he uses 3 different social security #s and has been arrested 3 times this year. You can verify all of this by google search and background check or call me at 901-486-8011 and I'll send you copies of it.
Again please accept my apology for having to post a rebuttal as I am sure you understand it is important the truth is known.
I will share any and all information about this person... We have sued Mr Degan and filed a restraing order as well. We will be going to court Jan 5 to try to stop this insanity.
My email is moresuntogo@gmail.com if you want pictures, files or proof..
Have a great New Year !!
Michael,
12-26-14 | 03:03 AM
#16
Can Post Only in New Member Section
Joined: Dec 2014
Posts: 2
Likes: 0
From: Memphis, Tn
pics of Mr Degans car before and after:
https://scontent-b-dfw.xx.fbcdn.net/...30&oe=554282E7
https://fbcdn-sphotos-c-a.akamaihd.n...f1f232dadbedb4
https://scontent-b-dfw.xx.fbcdn.net/...30&oe=554282E7
https://fbcdn-sphotos-c-a.akamaihd.n...f1f232dadbedb4
Last edited by Michael Wiggins; 12-26-14 at 03:13 AM.
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